How to create an IVR Routing Plan in Ringba?

Here are the steps to create a routing plan:

NOTE: You must log in to your main Ringba account.
 

  • Navigate to "Routing Plans" from the main Dashboard and click on “Create Routing Plan”.
  • Give your Routing Plan a “Name” and click on "Create" to begin adding destination Targets.
  • Setup your Targets / Groups and configure settings like Priority and Weight.
  • Click "Close" when you are finished and the Routing Plan configuration will be saved automatically.